Take a Chocolate Factory Tour in Utah
Step inside a real working chocolate factory where guests can watch the chocolate-making process unfold on the factory floor. This guided tour takes you behind the scenes of a 30,000 square foot facility where chocolate makers craft candies, bonbons, and confections in small batches using time-tested methods. You will explore how cacao becomes finished chocolate, learn about chocolate history and single-origin chocolate, and see production in action from start to finish.
Chocolate Factory Tour Info
Factory tours are available by appointment only. Tours are offered Monday through Friday from 10:00 a.m. to 3:00 p.m., as well as select Saturdays. Each tour lasts approximately 45 minutes.
The cost is $5 per person and includes a $4 voucher redeemable toward chocolate purchases at the end of your tour. Vouchers expire the same day as the tour and may only be used at the North Salt Lake Factory.
Appointments must be booked online. Click here.
For groups larger than 30, or for guests with special needs, please call (801) 677-8888 to schedule an appointment.
This is a great opportunity for both children and adults to learn how chocolates are made. Tour admission also includes chocolate and ice cream samples. Please note that portions of the tour are not handicap accessible, but the tour videos can be viewed by all guests.
Factory production varies throughout the day. Monday through Thursday tours offer the best chance to see production in action. Depending on the season and demand, production may be limited or paused on Fridays and Saturdays.
What to Expect on the Tour
During the tour, visitors walk through the North Salt Lake facility and watch machines run while the team hand-dips, decorates, and prepares milk chocolate and dark chocolate treats. The experience is interactive and engaging for chocolate lovers of all ages, with plenty of opportunities to observe, ask questions, and learn more about the craft. Guests can also enjoy samples, including chocolate and ice cream, which makes the experience both educational and fun.
Samples and Tasting
Tasting is a highlight of the tour. Guests can sample what is being produced and compare different varieties like milk chocolate, dark chocolate, and white chocolate. The factory store offers additional options to purchase after your visit, and each ticket includes a voucher to use the same day. It is a great chance to try new flavors, explore different chocolate types, and even create your own informal taste comparison.
The Chocolate Making Process
The chocolate-making process focuses on quality and tradition. Chocolates are prepared without preservatives and crafted by hand in small batches. Tour guides walk visitors through each step, from combining ingredients and tempering chocolate to enrobing centers and packaging finished products. This behind-the-scenes look gives guests a deeper appreciation for the care and passion that go into every piece.
Who the Tour Is Good For
This factory tour is ideal for families, children, school groups, and anyone looking for a fun and unique activity. It works well as a weekend outing, a stop for visitors exploring Utah, or a special event with friends. The mix of learning, tasting, and watching production makes it a memorable experience for all ages.
Practical Information
Tickets and Booking
Tickets are $5 per person. Each ticket includes a $4 voucher redeemable in the factory store on the day of your tour. Book online in advance — walk-ins are not guaranteed a spot.
- Groups of 30 or fewer: book online at mrscavanaughs.com
- Groups larger than 30: call (801) 677-8888
- Vouchers expire the same day as the tour
- Vouchers can only be redeemed at the North Salt Lake factory store
Operating Hours
- Monday through Friday: 10:00 am to 3:00 pm
- Some Saturdays: check the booking calendar for current availability
- Tours are by appointment only
Accessibility
Parts of the factory floor are not handicap accessible. Videos shown during the tour can be viewed by all guests. If you have specific accessibility needs, contact the team at (801) 677-8888 before booking, and they'll do their best to accommodate.
Allergen Information
Mrs. Cavanaugh's products are made in a shared facility that processes tree nuts, peanuts, gluten, dairy, eggs, soy, and coconut oil. Guests with severe allergies or celiac disease should not consume samples. If you have questions about specific ingredients or allergens, speak with your tour guide before the sampling portion.
Location and Directions
Located in North Salt Lake, the facility is easy to visit and offers a full chocolate tour experience from start to finish. Whether you want to explore the world of chocolate, watch the process up close, or simply enjoy a delicious and fun outing, this chocolate tour delivers something for every guest.
The factory tour is located at:
- 835 Northpointe Circle, North Salt Lake City, UT 84054
- Phone: (801) 677-8888
*If you're entering the address into GPS, use "North Salt Lake" - not "Salt Lake City." The two are separate cities, and different GPS inputs will send you to the wrong place.
Frequently Asked Questions
How long does the tour last?
About 45 minutes.
Are samples included?
Yes. Every ticket includes a chocolate and ice cream sampling during the tour.
Can I use the voucher at any Mrs. Cavanaugh's location?
No. The $4 voucher is only valid at the North Salt Lake factory store on the day of your tour.
Is the tour appropriate for young children?
Yes. The tour is designed for both children and adults. Younger kids especially enjoy the sampling and watching production up close.
Do I need a reservation?
Yes. Tours are by appointment only. Book online or call (801) 677-8888.
Are special events or private tours available?
For groups larger than 30 or special events, call (801) 677-8888 directly to discuss scheduling options.